Privacy Policy

1. Overview

LV Painting (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website and when you request a free estimate or otherwise contact us.

2. Information We Collect

We may collect the following types of information:

• Contact details you provide through our estimate form, including your name, phone number, email address, service requested, and message.
• Communication data if you email, call, or text us.
• Usage and analytics data such as pages viewed, approximate location (derived from IP), device/browser type, and interactions with buttons or forms. We use Umami analytics, which is designed to be privacy-friendly and does not use tracking cookies for this purpose.

3. How We Use Your Information

We use the information we collect to:

• Respond to estimate requests and schedule consultations
• Provide painting and related services you request
• Communicate with you about your project
• Send a confirmation email after you submit our contact form
• Improve our website, services, and customer experience
• Protect against spam, fraud, and abuse
• Comply with applicable legal obligations

We do not sell your personal information to third parties.

4. How We Share Information

We may share information only as needed to operate our business, including with:

• Email delivery providers (such as Resend) to send estimate notifications and confirmation emails
• Analytics providers (Umami) to understand site usage in aggregate
• Hosting and infrastructure providers that help us run the website
• Professional advisers or authorities when required by law or to protect our rights and safety

These providers are expected to process information only as needed to provide their services to us.

5. Cookies & Tracking

Our website uses privacy-focused analytics (Umami) to measure visits and key interactions such as estimate requests and call button clicks. This helps us improve the site without relying on advertising cookies or selling personal data.

Your browser may still store essential technical data needed for the site to function. You can control cookies and similar technologies through your browser settings.

6. Data Retention

We keep contact and project-related information for as long as needed to respond to your request, provide services, maintain business records, and meet legal or accounting requirements. Analytics data is retained according to our analytics provider’s settings and is generally reviewed in aggregate.

7. Data Security

We take reasonable administrative and technical measures to protect information submitted through our website. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

8. Your Choices & Rights

Depending on where you live, you may have rights to access, correct, or delete personal information we hold about you, or to ask us to limit certain processing. To make a request, contact us using the details below. We may need to verify your identity before fulfilling a request.

9. Children’s Privacy

Our website and services are directed to adults seeking professional painting services. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will take appropriate steps to delete it.

10. Third-Party Links

Our site may link to third-party services (for example, Google Maps or social media). We are not responsible for the privacy practices of those sites. We encourage you to review their policies separately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the website after updates means you acknowledge the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact LV Painting:

• Email: lvpainting717@gmail.com
• Phone: (917) 584-5746
• Service area: Residential & commercial throughout Long Island

You can also request an estimate through our website.